PWA Warns of Fraudulent Water Bill Scams

The Provincial Waterworks Authority (PWA) has issued a warning to the public about a surge in fraudulent activities related to water bill payments. The PWA has observed an increase in scams where individuals impersonate PWA officials and deceive customers into paying bogus water bills.

These fraudulent activities have become more sophisticated, making it challenging for residents to distinguish between legitimate and fake communications. Scammers often use various tactics, including phone calls, text messages, and emails, to contact potential victims. They claim that the recipient’s water bill is overdue and demand immediate payment to avoid service disconnection.

The PWA emphasizes that it does not solicit bill payments through unofficial channels. Official PWA communication regarding billing will always be conducted through the PWA’s established and secure channels. Customers are advised to verify the authenticity of any payment requests by contacting the PWA directly.

To protect themselves from these scams, customers should be cautious of unsolicited messages and demands for immediate payment. They should avoid sharing personal or financial information with unknown parties and report any suspicious activities to the PWA or local authorities.

The PWA is working closely with law enforcement agencies to track and apprehend those responsible for these fraudulent schemes. Additionally, the authority is enhancing its communication efforts to educate the public about recognizing and avoiding scams.

As a preventive measure, the PWA encourages customers to use its official website and mobile application for bill payments and inquiries. These platforms offer secure and reliable services, reducing the risk of falling victim to fraud.

The PWA reiterates its commitment to ensuring the safety and security of its customers’ information. By staying vigilant and informed, residents can help prevent fraud and protect themselves from financial loss.