In a significant industry acknowledgment, CallTower, a renowned global provider of enterprise-class cloud communication solutions, has been named the 2024 Leader in Cloud-Connected Calling Enablement. This distinction, awarded by the esteemed Frost & Sullivan in their latest Frost Radar™ report, highlights CallTower’s impactful strides in the realm of cloud communications. The prestigious title bestowed upon CallTower comes as a result of its notable achievements in enhancing and integrating popular communication platforms like Microsoft Teams, Webex by Cisco, and Zoom calling solutions. These advancements are further augmented by crucial business integrations, including contact center capabilities, artificial intelligence, and efficient one-click failover systems.
Frost & Sullivan’s comprehensive report, available for reference here, commends CallTower for embodying the ideal characteristics of a next-generation global carrier. The report specifically praises the CallTower Connect platform for its global reach and streamlined path to cloud-connected calling. This steady international expansion, coupled with high automation levels provided by the platform, positions CallTower to continue its growth and maintain its unique standing in the cloud-connected enablement market. CallTower’s suite of solutions, encompassing Microsoft Teams, Webex, and Zoom, is recognized for providing unparalleled communications capabilities suitable for any organizational size. By integrating global voice services with key business tools, CallTower enhances cloud communications, ensuring that organizations remain connected, productive, and satisfied.
Furthermore, CallTower has achieved significant global certifications, including voice provision for Microsoft Teams through Operator Connect and Direct Routing, Webex, and Zoom. Supported by 16 geo-redundant data centers, the company ensures extensive connectivity, covering over 6,000 cities across more than 60 countries worldwide. CallTower’s Chief Revenue Officer, William Rubio, expressed enthusiasm over this latest accolade, noting the comprehensive nature of their solutions in the UCaaS, CCaaS, and collaboration spaces. The high redundancy in voice quality and collaboration services, integrated with essential business tools and network support, empowers customers to navigate the global business environment effectively.
Frost & Sullivan’s Frost Radar™ is renowned for identifying and celebrating companies that demonstrate excellence in leadership, technological innovation, customer service, and strategic product development across regional and global markets. This recognition from Frost & Sullivan underscores CallTower’s commitment to delivering innovative solutions in the ever-evolving field of cloud communications.
About Frost & Sullivan: For over six decades, Frost & Sullivan has been a pivotal player in guiding corporate leaders, investors, and governments through economic shifts, identifying key technologies, trends, new business models, and companies poised for growth.
About CallTower: Since 2002, CallTower has emerged as a global leader in providing cloud-based, enterprise-class Unified Communications, Contact Center, and Collaboration solutions. The company is dedicated to integrating and supporting industry-leading platforms including Microsoft® Teams Direct Routing, Cisco® Webex Calling, and Zoom Calling solutions.
For more information, contact CallTower at marketing@calltower.com.
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