Artificial intelligence (AI) is being used more and more in different industries, including Managed Security Service Providers (MSSPs), to improve areas like customer service, threat detection, marketing, and quality checks in manufacturing. A report from McKinsey suggests that generative AI could add as much as $4.4 trillion to the global economy.
At the same time, the quick growth of AI comes with challenges. Cybercriminals are using AI to launch more advanced attacks. New AI tools can also unintentionally create weaknesses, such as unsafe connections with third-party services that could give hackers backdoor access, or AI systems that might be tricked into revealing confidential information. Problems like model collapse or hallucination can cause AI to behave unpredictably, putting system security at risk. Moreover, AI-generated content might have biases and provide unreliable information, which could harm a company’s reputation and disrupt its operations.
To tackle these risks, experts suggest several best practices:
Thorough Risk Assessment: Form a diverse team to spot potential risks related to AI in different areas and create plans to manage them.
Governance Framework: Set up a structure for overseeing AI usage, including checking AI outputs, keeping human supervision, and ensuring responsible use of third-party data.
Integrating Operations and Training: Include governance in daily operations and train users regularly. An AI oversight group can regularly review and address new risks.
Automated Data Management: Use automation for data governance to avoid accidentally exposing sensitive information, using role-based access controls to reduce human error.
Data Backup and Recovery: Improve backup and recovery systems to handle the larger amounts of data generated by AI tools, ensuring resilience against data loss and cyber threats.
Cybersecurity Training: Train both customers and employees on cybersecurity awareness and how to manage AI risks, with clear policies on AI use and regularly updated training materials.
By following these recommendations, organizations can take advantage of AI’s benefits while protecting themselves from its risks, fostering innovation and efficiency in a secure setting.
Discover comprehensive supply chain report news insights at The Supply Chain Report. For international trade resources, visit ADAMftd.com.
#AIInMSSPs #GenerativeAIImpact #AICyberSecurity #AIChallenges #AIGovernance #SecureAI #CyberAwareness #AIInOperations #DataManagement #AIResilience
