The US Federal Trade Commission (FTC) is conducting a thorough investigation into Microsoft Corporation to explore concerns related to its cloud computing, software licensing, cybersecurity services, and artificial intelligence products. This investigation follows more than a year of informal discussions with Microsoft’s competitors and partners.
FTC officials have requested a substantial amount of information, reportedly hundreds of pages long, with approval from FTC Chair Lina Khan. Meetings with Microsoft’s rivals are planned to further assess the company’s practices, raising issues about its dominance in government contracts and the possible misuse of market power.
Part of the investigation is prompted by cybersecurity incidents associated with Microsoft’s products, which has raised questions about its role as a leading provider of cloud and software services to federal agencies. Additionally, the FTC is looking into claims that Microsoft combines productivity and security tools with its cloud services, which could make it harder for competitors in the cybersecurity and authentication markets.
Competitors like Slack and Zoom have criticized Microsoft for linking products such as Teams with popular software like Word and Excel, arguing that this makes it difficult for others to compete fairly. Recent FTC reports also point out risks related to the concentrated nature of the cloud industry, stressing the potential economic impact of service outages or slowdowns.
This investigation is a notable revisit of Microsoft’s business practices, reminiscent of its major antitrust case in the 1990s. As Lina Khan’s time as FTC Chair comes to an end, the future direction of the case will depend on how her successor handles it under the new administration.
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