New research underscores just how expensive recurring logistics disruptions have become for companies operating international supply chains, showing that firms across sectors are losing weeks or even months of operational capacity each year due to interruptions in freight, warehousing and related logistics activity.
According to the study, more than half of companies worldwide lose over one month of productive time annually because of logistics breakdowns—translated directly into billions of dollars in lost revenue and heightened competitive pressures. In multiple industries, including automotive and technology, disruption costs are particularly acute, with losses in the tens of billions of dollars annually in sectors where supply chains are especially complex.
The report highlights that these operational challenges are no longer contained within internal logistics functions. Instead, customer experience, contract retention and brand reputation are increasingly affected as supply chain failures ripple outward, creating a broader strategic risk for businesses. A large majority of survey respondents said disruptions have led to more customer complaints, and in some cases have resulted in lost contracts or weakened partner relationships.
Patterns of disruption also vary widely by industry. Sectors such as retail, healthcare and perishables experience more frequent disruption events throughout the year, while industries like automotive and technology face less frequent but costlier disruptions when they occur—both dynamics adding to the complexity of managing logistics performance.
Study findings stress that building resilience requires broad investment across supply chain functions, not just technology adoption. Companies that strengthen capabilities across areas such as inbound logistics, warehousing and digital coordination report significantly lower disruption costs—a key differentiator in maintaining performance in an era of persistent volatility.
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