Citibank confirmed that its mobile app faced technical issues on Wednesday, leading to customer complaints about difficulties accessing accounts and receiving fraud alerts. Users reported problems starting around 9 a.m. ET, with some unable to reach customer service. The bank acknowledged the issue on social media and assured that it was working to resolve it. In the meantime, Citibank customers were advised to use Citi.com or contact customer service via phone. This follows a similar outage that impacted JPMorgan Chase ATMs last year.
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